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Keeping you safe when you visit the Centre

The safety of those who use the services; our volunteers and staff is paramount. We have done everything we can to make the Centre as safe as possible. Here are some of the changes we have implemented;

  • All visitors and therapists will need to wear face coverings when entering the building.
  • Contactless temperature checks on arrival.
  • Two-metre social distancing and one-way systems in operation throughout the Centre.
  • Sanitise stations are positioned at the main entrance and at all fire exits
  • No communal waiting areas
  • Regular deep cleans and additional cleaning between appointments are being carried out.
  • All therapy staff are in full PPE

 Please arrive for your appointment on time. If early we ask that you wait in your car until your appointment time. 

Services currently available 

Please note therapies are running at reduced capacity to allow for social distancing and additional cleaning.

1.1 Physiotherapy, socially distanced exercise sessions.

Oxygen therapy- external 'oxygen-only' is currently not available due to social distancing measures.

Other therapies such as counselling, health and wellbeing, podiarty and the GP Practise are all running. Please contact the individual therapists with any queries relating to your appointment.


 Merlin MS Centre COVID-19 Response

It is a very difficult and challenging time for everyone in our communities, but especially vulnerable people living with long-term health conditions and have been told to self-isolate for three months. We know this is a worrying time, for our service users who are particularly at high risk, but also for many of our volunteers who are older and are being asked to self-isolate/socially distance.

Our clinical team is currently prioritising the most vulnerable who due to age, disability/chronic health conditions, rural and self-isolation and/or lack of family support, cannot get essential supplies, medication or other practical help or advice about their health and mental well-being - if we cannot provide our expert clinical advice then they are likely to call upon the already over-burdened health and social care system. 

Keep in Contact Project

We have a number of clients who fit into our high priority who may require daily contact, but even where there are people with support networks, the expertise of our clinical team will be important in giving advice on physical and mental well-being – this is essential for anyone living with chronic conditions and particularly at this time when social contact is dramatically reduced. Sadly, as time goes on and the virus spreads support networks may also diminish.

The team have also put together a programme of virtual exercise classes that service users can access at home. It is vital for both mental and physical well-being that there is some continuity in therapy.

Our income streams have come to an abrupt halt and our small income generation team are busy looking at virtual fundraising ideas as well as applying for grants so that we are able to reopen the Centre in the future.

If you can make any donation or would like to discuss a virtual fundraising idea to get us through this challenging time, please email This email address is being protected from spambots. You need JavaScript enabled to view it.

Send a donation via BACS to sort code 40-16-06 acc 41408046

or donate via our just giving page

The Merlin MS Centre is an independent Cornish charity located in mid-Cornwall.

Merlin MS Centre is the only purpose built facility in Cornwall that provides a comprehensive range of subsidised and affordable therapies for those whose lives are affected by Multiple Sclerosis (MS). The services the charity provides are also available to those with other neurological conditions such as Parkinson’s, Stroke, ME Chronic Fatigue Syndrome (CFS)


Our Mission is to create, develop and sustain a centre of excellence for the delivery of treatment, support and fellowship to those living with MS their families and their carers.